grandrapids | Call Center Representative in Grand Rapids, MI

Call Center Representative

  • Adecco
  • $35,600.00 - 54,910.00 / Year *
  • 501 Avalon Terrace SE
  • Grand Rapids, MI 49501
  • Full-Time
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Adecco is currently recruiting Call Center Representatives for a local financial institution for first shift or mid-shift hours.?

If you love talking to customers, have good work history, and are interested in starting a career at a top notch local employer then we need you!

Job Description:
Under minimal supervision, responds to complex customer needs, via telephone or e-mail, focusing on answering customer inquiries, solving non-routine problems, and promoting products and services.
Exhausting all efforts, performs research and resolves problems of a non-routine nature requiring deviation from standard procedures.
Processes and/or accurately confirms customer information and captures customer inquiry for tracking, information gathering, and troubleshooting.
Maintains customer confidentiality

Start Date: March 26th?
Duration: 90 days to hire
Schedule: Training is 8am - 5pm Monday - Friday for the first 9 weeks. Full time schedule 11:30am to 8:00pm Monday - Friday.
Pay: $15 per hour
Location: Grand Rapids (and busline friendly!)

Requirements:
Requires high school diploma or equivalent
3 to 5 years of customer service, retail, food service or call center experience
Requires good problem-solving skills and advanced computer skills

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Apply today at www.adeccousa.com, then call 616.###.#### and ask for Jessica!

We can't wait to meet you!

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Company Description:

Adecco is the world s largest provider of staffing solutions. But it s not our size that makes us different, it s our unwavering commitment to the businesses, job seekers and communities we serve.



Every day, we propel job seekers forward in their career and help America s top employers attract, develop and manage the very best talent. Job seekers rely on us for exciting temporary, temp-to-perm and permanent opportunities, as well as career resources and advice. Businesses throughout the country and across all industries count on us for access to more than 9 million qualified candidates and an ability to deliver proactive and actionable insight into the economy and the job market. We also sponsor community and nationwide community service events to ensure opportunities for all.



We are proud of the fact that we connect more people with more jobs than anyone else, and know how important what we do is - not only to the economy and job market, but also to the lives and communities we touch



Associated topics: associate, call center, call center associate, call center representative, coordinator, customer service, representante de servicio al cliente, representative, service, service specialist


* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.