• Peckham
  • $89,630.00 -129,460.00/year*
  • Grand Rapids, MI
  • Information Technology
  • Full-Time
  • 3531 Birchwood Ave SW

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Job Description:

Training Description Summary:

Free IT training program for individuals with a qualifying disability. Peckham, Inc. has a partnership with Goodwill Industries to instruct a short-term, 16-week, CompTIA A+ certification training course in Grand Rapids, MI. The class meets 2 times weekly, 4 hours each session including hands on lab and classroom time. Upon course completion, individuals will have the opportunity to take the 901 and 902 exams. Passing these exams will result in receiving the A+ Certification.

This training does not guarantee you a job, however, certified graduates may be eligible to apply for a Tier 1 Technical Service Representative in the Grand Rapids call center if Peckham is hiring at the time of completion.

This training opportunity is part of Peckham s vocational rehabilitation training program. People with disabilities will get preference in the selection process.

CompTIA certifications are industry-leading credentials developed to assist you in starting and growing within your IT career. The A+ is the industry standard for establishing a career in IT and a globally recognized credential. It is the preferred qualifying credential for technical support and IT operational roles.

You will master nine skills within the A+ training:

Hardware Identify, use, and connect hardware components and devices Networking Explain types of networks and connections Mobile Devices Install and configure laptops and other mobile devices Windows Operating Systems Install and support Windows OS Hardware and Networking Troubleshooting Other Operating Systems and Technologies Software Troubleshooting Troubleshoot PC and mobile device issues Security Identify and protect against security weakness for devices and networks Operational Procedures Follow best practices for safety, environmental impacts, and communication and professionalism

Minimum Training Requirements:

  • A sincere desire to study and succeed in the field of IT
  • English language proficiency, both spoken and written
  • U. S. Citizen
  • 18 years or older
  • High school diploma or GED
  • Good credit history
  • No criminal misdemeanor or felony record
  • People with disabilities and Veterans are strongly encouraged to apply, and will be given preference in the hiring process

Minimum Requisite Skills and Knowledge:

  • Ability to type a minimum of 20 words per minute
  • Ability and desire to maintain and stay current with system information changes and updates

Key Competencies:

  • Oral and written communication skills
  • Fluency in English
  • Learning skills
  • Customer service orientation
  • Problem analysis and problem-solving
  • Ability to work independently and as part of a team
  • Adaptability
  • Planning and organization
  • Attention to detail
  • Stress tolerance


This opportunity will require a commitment to attend all class sessions. The A+ certification is valid for 3 years and the trainee will be responsible for taking steps to maintain the certification before the expiration date.


Many opportunities through the Business Services Division require a background check or security clearance. The candidate should expect to maintain appropriate background checks as required for the training or security checks for future employment as within the appropriate contract. A review of the following may apply:

  • A criminal background/history inquiry
  • Employment verification
  • Drug screening
  • Credit history
  • Your interview will include a Choice Screening background check. Individuals must pass to continue.

The following may impact your ability to gain the required authorization:

  • Poor credit, bankruptcy in the past 2-3 years and/or delinquent payments
  • Previous termination from previous employment that involves theft or other negligent actions on your part
  • Drug or alcohol use
  • Failure to be honest when responding to the required Federal Security Clearance questions
  • Clearance investigations can/will go back as far as 7 years or more

Qualifications: Individuals must be willing to commit to the 16-week training course, study course materials, complete assignments, attend all class sessions, and study and take final exams.

Language Skills:Ability to read and comprehend training course materials. Additionally, possess the ability to speak and write clearly and effectively to the extent necessary for the course.

Mathematical Skills:Ability to calculate figures and amounts and have the ability to apply concepts of basic math.

Reasoning Ability:Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form and the ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands:The physical demands described here are representative of those that must be met by an individual in the training. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals will be required to be mobile throughout the building. Specific vision abilities required during this training include peripheral vision, and depth perception.

Work Environment: The training facility is within a universally designed building with an open environment that provides natural light throughout work areas.

Other Information:The above training description describes the general nature and level of work to be performed in training; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the training.

Peckham, Inc. is an equal opportunity/affirmative action employer and is operated in accordance with a policy of which does not permit discrimination because of race, color, sex, age, handicap, national origin, or any other artificial characteristic.

EOE-Embracing Diversity to Achieve Excellence

Worker Sub-Type:

Contingent Worker Client


Grand Rapids, MI

Business Line:

Time Type:

Full time

Scheduled Weekly Hours:

Associated topics: ip, maintain, maintenance, satcom, satellite, server, system engineer, system specialist, system technician, technician

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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